Locaweb
Investor Relations

ESG

LWSA and the Commitment to the Future

At LWSA, we believe that technology can and should be a force for good. Our purpose is to generate a positive impact on society. To achieve this, we integrate sustainability into our business, aiming to leave a positive legacy for communities and the planet.

Our ESG Performance: Transparency and Action

Our 2024 Sustainability Report was prepared in accordance with the Global Reporting Initiative (GRI) standards and MSCI ESG classification, aligned with the United Nations Sustainable Development Goals (SDGs). The actions and commitments below reflect our dedication to building a safer and more sustainable technology ecosystem:

Environmental

  • Greenhouse Gas (GHG) Emissions: We have set a goal to become a carbon-neutral company by 2030. We have already offset GHG emissions for Scopes 1, 2, and 3 related to 2023.

  • Energy Management: Given the high energy consumption of our data center, we have adopted measures such as purchasing 100% renewable energy in the Free Energy Market (MLEE) and replacing outdated equipment with newer, more efficient models.

  • Waste Management: Our Secure Disposal Policy ensures the proper treatment of all hardware. We evaluate whether machines can be refurbished and donated to charitable institutions.

Social

  • Employee Journey: In 2024, we unified seven Human Resources areas into a single matrix structure, focusing on greater integration and efficiency for the employee journey. In the same year, 99% of our employees were permanent staff.

  • Diversity and Inclusion: We were recognized by Great Place to Work (GPTW) in diversity rankings: 8th in Ethnic-Racial, 10th in LGBTQIAPN+, and 22nd in Women. Female representation in our workforce reached 40%.

  • Entrepreneurship Support: Our mission is to support entrepreneurship in Brazil. We offer solutions such as the Octa Ensina platform, focused on developing customer service teams, and the E-commerce School, which provides free content for SMEs.

Governance

  • Governance Structure: LWSA is listed on Novo Mercado, the highest corporate governance segment of B3 in Brazil.

  • Ethics and Compliance: In 2024, 100% of governance body members and employees across all categories were informed and trained on the Company’s Code of Ethics and Conduct, which covers anti-corruption practices.

  • Recognitions: In 2024, Locaweb became a four-time winner of the Reclame Aqui Award, Brazil’s most prestigious award for customer service and reputation, and was certified with the RA1000 seal of maximum reputation. Vindi achieved 2nd place in the ABComm Digital Innovation Award 2024 in the Financial Solution for E-commerce category.